Frank Roscoe - Professional IT Portfolio

Real Time Technologies – Miami, FL (formally Incomm Agent Solutions)

Vice President, Strategy & Product Development (2014–2023)

• Managed $5,000,000 fleet of bill payment kiosks across 17 US markets.
• Oversaw warehouse, supply chain, and logistics for $1,000,000+ in kiosk inventory.
• Developed corporate strategic roadmap for kiosk hardware/software infrastructure.
• Executed migrations on 250+ kiosks across 15 states.
• Implemented PCI, EMV, ADA, CPNI, and SOC compliance procedures.

Director, SSM Division

(2011–2014)

• Migrated MetroPCS kiosks to in-house platform (design, fabrication, software, operations).
• Launched bill payment kiosk platform for Open Mobile in Puerto Rico.
• Created video training platform for kiosk support and maintenance.

Project Manager

(2011–2014)

• Developed functional requirements for new kiosk bill payment platform.
• Coordinated migration to Scrum methodologies and product owner role.

Pediatrix Medical Group – Sunrise, FL

Project Manager (2006–2007)

• Designed and implemented a Project Management Life Cycle using PMI methodologies.
• Created formal processes for Risk, Communications, Quality, Change, and Procurement Management.

Vehicle Service Equipment – Fort Lauderdale, FL

Technology Manager (2002–2006)

• Designed office automation tools using VB.NET and Microsoft Office.
• Developed corporate website using Dreamweaver MX and Photoshop CS.
• Managed corporate marketing and advertising campaigns.

Early Career Progression

• Software Development Manager, Schlumberger-Sema (1998–2002)
• Software Engineer, Verizon (1987–1998)